20 February

Facilitating Creative Thinking

Facilitating Creative Thinking

Successful design managers need to be able to create the conditions for creative thinking and innovation within an organization composed of a wide variety of professionals, most of whom are not familiar with design thinking. In this course, we learned how to lead teams in envisioning new ideas and express themselves visually. Through a series […]

18 February

Using Plus, Minus, Interesting in Telling an Experience

Using Plus, Minus, Interesting in Telling an Experience

Reading Edward de Bono’s Lateral Thinking: Creativity Step by Step, one of the tools in his book is Plus, Minus, Interesting (PMI) which lets you identify pros and cons. Using this tool, I developed the template below for a visual storytelling group exercise in which participants where instructed to share an experience. This was one […]

7 January

Observation Exercise

Observation Exercise

While learning contextual research and ethnography, our first lesson was on seeing the big picture. One of our assignments was to learn to observe. We were tasked with being a Fly on the Wall and documenting everything we saw. Here are a few screenshots of my observation exercise at a local SBUX.